To access the hub from a Surface or an individually assigned laptop you will need to use your password rather than PIN or Face ID, this is because the hub does not support PIN/biometric login.


  1. Go to https://hub.unitedlearning.org.uk/ and click on School (Office 365 Account)
  2. If it is going straight to an error page without prompting you for any details, try opening it in a Private window - press Ctrl+Shift+N to open a Private window and then try again from Step 1.
  3. Click on More choices
  4. Click on Use a different account
  5. Enter your E-mail address and your school password, then click on OK.