FAQ
Self service password reset is a feature which allows you to reset your own passwords without needing to email Technical Services helpdesk. This is especial...
Tue, 15 Sep, 2020 at 11:43 AM
Restricted Mode on YouTube is designed to prevent pupils accessing potentially unsafe materials. It is on by default, but can be turned off by teachers as i...
Thu, 17 Sep, 2020 at 3:44 PM
If you do not wish to receive notifications on new facility requests: Go to https://manage.akslytham.com/facilities.php Click on Notification Settings...
Mon, 21 Sep, 2020 at 2:53 PM
Passwords on FocalPoint regularly expire, unfortunately the system doesn't tell you if your password has expired or if you have just entered it wrong or...
Thu, 1 Oct, 2020 at 2:26 PM
Multi-Factor Authentication is a key tool in helping to prevent unauthorised access to your account. If you try to log on from outside of school you will be...
Tue, 20 Apr, 2021 at 4:06 PM
If you don't have a smartphone or for some other reason cannot install the Microsoft Authenticator app on your device, you can instead use Authy which c...
Thu, 22 Apr, 2021 at 9:51 AM